Blog

FIGHT THE HEAT

High temeratures, excessive heat, are detrimental to performance and intellectual vigilance.

It is possible to raise heat resistance by training your body or to get a slimmer body. 

It is possible to reduce heat by ventilating in the late night and early morning hours and to shut the rooms in the hot afternoon hours till sunset.

If you can manage your business and office this way, make some publicity that you respect the environment.

In extreme cases however, all this will be insufficient and you have to turn to air conditioning.

STUCK?

When stuck you might try one of the following to unstuck:

> take a break

> analyze the situatio by asking why you are stuck five consecutive times in a row

> ask for help

> get a coach

Do your clients trust you? 

Generally people are convinced that the only thing garage dealers are interested in is their profit margin. Therefore they mistrust garage dealers. How would the situation be if garage dealers partnered with their clients and committed to travel security? If they gave a free of charge lesson by an expert instead of a price reduction?

Whatever your business is: trust is fostered by a shared goal with your clients. Find it and walk and talk and the results will find their way to you.

Assure 100 % and you will have given 110 %. The difference comes from all the unforeseen stuff which squeezes into your daily to do list.

ASAP, the acronym for "as fast as possible" , is a bliss word in the office environment. It is a word made for our culture of speed and effiiciency. As always when ideas are applied in a dogmatic way without consideration, problems arise. Things done with precipitation cause quality and reputation issues. 

If you encounter a case where ASAP is not the right option, you might consider the concept  DTNPT "Do the next possible thing now" to assure you use your precious time productively. This is also a powerful tool to prevent procrastination as you act instead of waiting.

DISLIKE IS NOT THE QUESTION

Liking some customers and disliking others is human. There is no reason to worry about that. However, you have to be worried about not letting them know. If you show your primary emotions to your customers, the ones you like might sense that you are only interested in their money. The ones you dislike might sense that you despise them. Neither is good for business. Manage to always bring the best version of yourself to work. As the Chinese saying states: the day you cannot smile, keep your shop closed.

LIBERTY

Liberty is mostly understood as the dream to be able do what one wants to do anytime one wants to do it. Acting according to this definition breeds desaster. 

To sustain a business, a better understanding of liberty is to define it as the mental and financial agility to create and to deliver the goods and services for the constantly changing needs and wants of the clients.

Are you at this level of perfomance? If yes, share in a comment how you succeeded to ready yourself for the challenge.

RESILIENCE

Are you resilient, is your business resilient? You will not know for sure before the unexpected happens or before happens what you worry about. But you can estimate your resilience by asking a series of "what if ?" questions. Try it. It is worth the effort.

You might profit from gardening. It is good for health. It gives business insights. 

Sawing: the seeds have to match the soil; in business the offer has to match the customer

Growing: nutrients and water has to be provided and weeds have to be torn out; in business after sales efforts imply continous product development, client contacts and out performing the competitors

Harvesting: you harvest happily after having invested so much time and mones; you are proud to have returning customers after so much effort

War has broken out and there are new business opportunitites.

Will you do business with the defenders and victims?

Will you do business with the aggressors?

What is your decision?

How will your decision be perceived by your relatives 3 years from now?

How will historians judge your decision 20 years from now?